store Policies

General

Please review the listing description and photos carefully. We try our best to identify and describe condition issues and provide measurements if relevant. If you have any questions or need additional information please contact us. We are happy to help.

If you are unhappy with your purchase or our customer service, please contact us before leaving response/notes. We promise that we do our best, but occasionally we miss a defect or make an error. We appreciate the opportunity to make it right.

Shipping

We do offer combined shipping. Please contact us with the items you would like to purchase and we will be able to provide a shipping quote. We ship Monday thru Friday. Whenever possible items needing a box for shipping we strive to use recycled cardboard boxes.

Returns

Unless specified otherwise, we offer returns for up to 30 days from the purchase date. Shipping fees are paid by the buyer & the original shipping fee is non-refundable. Returns will only be accepted if initiated through the platform return process. Returned items must be in the same condition as stated in the listing when purchased. If the item was new with tags, it should be returned with all tags attached. Shoes must be tried on & worn inside only if returning.

Thank you

Jodi

@Jodi’s She Shed