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All of our items are clean and tested and carry our 30 day warranty. If we are listing more than one unit you may not get the one pictured. We ship fast and package items extremely well. We have been in business 25 years and stand behind everything we sell. If you have any questions please call Computer Trade Exchange during normal business hours Monday - Friday 9:00 AM to 5:00 PMWe have opted into 's global shipping program so that we can cost effectively ship to many countries around the world.The Global Shipping Program simplifies selling an item to an international buyer.We ship the item to a US shipping center in Kentucky, USAwhereinternational shipping experts manage theshipping and customs process and send the item to our buyer.In some instances we can get an item to you quicker by shipping on our own Fedex account. You can email us your complete shipping address to get a rate. We also may be willing to ship on your UPS, Fedex or DHL account.Because we opted into 's global shipping when you pay for an item has that money for shipping. You need to contact us before you pay if we are making other shipping arrangements outside of 's global shipping.If you need anything or have any concerns please email or call us.