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Hello :
Thank you for contacting our company ,

Please note that all our orders are shipped on Monday thru Friday during regular business hours.

Which are 9am to 5pm Eastern standard time,
on Friday we do close early at 1pm.

All correspondence will be responded to during these hours as well

All orders placed not during business hours will be shipped at the next business day,
And all emails will be responded to and handled during business hours as well.

Thank you for your patronage and your patience

If for any reason you want to return the merchandise contact us within 3-5 business days of receiving the merchandise for a "written" R.M.A#. (Return Merchandise Authorization #) For defective merchandise-an exchange will be shipped. All other returns will be subject to a minimum 20% restocking charge

All returns must be in the original manufacturer's packaging in brand new condition and include all packaging material and accessories. For example: instruction manual, inserts (Styrofoam), plastic bags, and unfilled warranty card

No returns on: - Underwater equipment once submerged. - Printers once ink cartridges are installed. - TVs, combos, and monitors 25" and larger. - Blister-packed items once opened. - Computer products or software once opened. - Special Order merchandise. -

All returns must include:
note explaining the reason for the return.

When returning items by post, make sure to package the merchandise securely. So that the merchandise will not be damaged in transit.

Shipping costs are non-refundable under any circumstances including late deliveries by carrier

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